About Us
A family-run business
Established in 2003, our family-run business in rural Lincolnshire has been at the heart of the local community for over two decades. What began as a Post Office and convenience store in 2003 has evolved into a dynamic online venture that complements our brick-and-mortar operations.
In 2018, recognising the changing landscape of retail, we ventured into the online realm to reach a broader audience. This strategic move not only allowed us to expand our market reach but also demonstrated our commitment to adapting to the evolving needs of our customers.
Distinguishing ourselves in the market, we take pride in sourcing all our products within the UK. We establish direct partnerships with brand owners or their authorised wholesalers, ensuring that we maintain a direct line of communication and access to accurate product information. This unique approach empowers us to provide swift after-sales support, reflecting our dedication to customer satisfaction.
As a testament to our commitment to efficiency and reliability, we exclusively utilise Royal Mail's Tracked 24 service for shipping. This ensures that our customers experience not only the swiftness of delivery but also the peace of mind that comes with online tracking.
Our mission is clear: to offer our customers a curated selection of premium products at competitive prices, all underpinned by a commitment to excellent customer service. We believe in creating a seamless shopping experience that goes beyond transactions to build lasting relationships with our valued customers. Whether online or in-store, our business stands as a testament to the values of quality, reliability, and community engagement that have defined us for years.
Vape2stop is the trading name of Church Road Trading Ltd.
Company Number 11639343. Vat Registration GB323365029.